Terms of Service
Last updated: September 29, 2026
1. Who we are
The Agent Edition is operated by Oliver Grünwald, 5071 Wals, Austria (details in the legal notice). "We" and "us" mean the operator. "You" means the business customer placing the order.
2. Business customers only
Our services are offered exclusively to real estate professionals and businesses acting in the course of their trade, not to consumers. By ordering you confirm that you buy for your business. Consumer protection rules that only apply to consumers, including the right of withdrawal, therefore do not apply.
3. Services
- The Market Edition: one branded market update reel for the market you name, plus matching post graphics and captions, delivered within 48 hours of your onboarding and then at the start of each month.
- The Monthly Edition: a monthly package of captions, reel scripts and post graphics for real estate agents. It is not personalized.
- The Listing Edition: a listing reel produced from the photos and facts you provide, delivered within 48 hours of complete upload (single reel, or up to four per month on the monthly plan; unused reels do not roll over).
Delivery times are targets. Deliverables are produced with automated tools, including AI voice and editing tools, and are quality checked before delivery.
4. Subscriptions, billing and cancellation
Payments are processed by Stripe. Subscriptions are billed monthly in advance and renew automatically until cancelled. You can cancel at any time in the billing portal linked on our website and in every email; cancellation takes effect at the end of the current billing period. Fees already paid are not refunded, except as stated in section 5. Prices are in U.S. dollars and exclude any taxes that apply to you.
5. Market coverage guarantee
If reliable monthly data is not available for the market you name, we will tell you before your first edition and either agree on a nearby market with you or refund your first payment in full.
6. Your content
You grant us a non-exclusive licence to use the photos, logos, names and other material you upload solely to produce and deliver your orders. You confirm that you have the rights to this material and that its use does not infringe the rights of others, including photographers and MLS rules.
7. Your use of the deliverables
You receive a non-exclusive, perpetual licence to use the deliverables to market your own real estate business on any channel. Do not remove the data source credit. Music is licensed for use with the delivered video only.
8. Your responsibility before publishing
Please review every deliverable before you publish it. You are responsible for your advertising, including state license and brokerage disclosure rules, MLS rules and fair housing laws. The voiceover is synthetic; platforms may require you to label the content as AI generated.
9. Market data
Figures come from third-party public housing research sources and are presented as published. They are informational and are not an appraisal, valuation or forecast. We do not guarantee their accuracy.
10. Corrections
Each deliverable includes one round of corrections for errors in the details you provided or in our production. Reply to your delivery email within 14 days.
11. Liability
We are liable without limitation for intent and gross negligence. In all other cases our total liability is limited to the fees you paid in the three months before the event giving rise to the claim, and we are not liable for indirect damages or lost profits.
12. Changes
We may change these terms or our prices with at least 30 days notice by email. If you do not agree, you can cancel before the change takes effect.
13. Law and jurisdiction
Austrian law applies, excluding its conflict of law rules and the UN Convention on Contracts for the International Sale of Goods. The courts competent for Salzburg, Austria have exclusive jurisdiction.
14. Contact
Questions: hello@theagentedition.com